Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Business or company information
• Project requirements and specifications
• Address and location details for projects
• Payment and billing information

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser type
• Operating system and device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing architectural design and consulting services
• Communicating about projects and service updates
• Processing payments and managing client accounts
• Improving our website and service offerings
• Marketing and promotional communications (with your consent)
• Complying with legal obligations and professional standards

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

• Engineering and technical consulting
• Construction and project management
• IT services and website hosting
• Payment processing and accounting

Legal Requirements

We may disclose information when required by:

• Canadian federal, provincial, or municipal laws
• Court orders or legal proceedings
• Professional regulatory requirements
• Protection of our rights and safety

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Secure servers and encrypted data transmission
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection practices
• Secure physical storage of documents and files

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing services and support
• Comply with professional and legal requirements
• Maintain project documentation and warranties
• Resolve disputes and enforce agreements

Generally, we retain client project information for a minimum of 7 years after project completion, in accordance with Canadian architectural practice standards.

6. Your Rights and Choices

Under Canadian privacy laws, including PIPEDA, you have the right to:

• Access your personal information in our possession
• Request corrections to inaccurate information
• Withdraw consent for certain uses of your information
• Request deletion of information (subject to legal requirements)
• Opt-out of marketing communications
• File a complaint with privacy authorities

7. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and experiences
• Enable social media features and integrations

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites, including:

• Professional associations and regulatory bodies
• Supplier and contractor websites
• Social media platforms
• Industry publications and resources

We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. International Transfers

While we primarily operate in Canada, some of our service providers may be located outside of Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with Canadian privacy standards.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:

• Website notifications and updates
• Email communications to registered users
• Direct client communications for significant changes

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: